Job Description
Job Description
- Industry/ Organization Type: Freight Forwarding
- Position Title: Operations Manager
- Working Location: Chonburi
- Working Hours: 6 days (Mon – Sat, 8.00am – 5.00pm)
- Salary Package: Basic salary + Variable Bonus
- Duration: Permanent Role
Key Responsibilities
- Lead and manage the operations team to achieve company targets and objectives
- Oversee daily operations to ensure the department runs smoothly
- Review and improve work processes to achieve targets and drive continuous improvement
- Handle and resolve customer complaints promptly to ensure satisfaction
- Ensure reliable, timely, and quality service delivery to customers
- Guide, motivate, and manage team performance, including support for staff training and development
- Build constructive relationships with the Singapore head office and staff through regular meetings
- Support and oversee the Operations and Customer Services teams to meet schedules and deadlines
- Lead and support the operations and administration staff
- Attend to visitors, customers, and contractors on site
- Ensure depot compliance with health and safety regulations, industry standards, and company policies
- Perform any other duties assigned by Line Managers
APPLY NOW!!!
- Degree in Mechanical, Electrical, or a related discipline
- At least 3 years’ experience in the ISO tank/container industry in a supervisory or managerial role
- Strong problem-solving skills, especially in high-pressure situations
- Able to use relevant operations management software
- Strong leadership and teamwork skills, with a proactive approach
- Proven ability to improve operational efficiency and achieve business objectives
- Positive attitude and adaptability
- Good communication skills and ability to work across departments
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Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.