Job Description
Job Description
- Industry/ Organization Type: Japanese Retail and F&B Industry
- Position Title: F&B Retail Operations Supervisor / Restaurant and Retail Supervisor
- Working Location: West – West Coast (Nearest MRT: Clementi)
- Working Hours: 5.5 days, 11.30 am-10pm
- Salary Package: Gross Up to SGD 3000 + OT + Performance Bonus
- Duration: Permanent
Key Responsibilities
- Responsible for overseeing daily restaurant activities and managing the associated retail supermarket operations
- Training and supervision of restaurant staff ensuring exceptional service
- Ensuring the store premise is well maintained, clean and safe
- Ensure pleasant atmosphere for diners
- Overseeing food presentation and supermarket products to ensure compliance
- with food health and safety regulations
- Checking in on dinning customers to enquire about food quality and service
- Reviewing customers feedbacks to develop and implement ways to improve
- customer service
- Resolving customer complaints in timely and professional manner
- Report any incident/accident, customer complaints or feedback to superior
- Perform all duties of a cashier
- Place purchase order from supplier, Assist in operation to ensure smooth and efficient operation
- Monitoring supermarket inventory, ensuring all products and other restaurant
- essentials are adequately stocked
- Ensure supermarket products are stocked, displays are neat and attractive, priced
- correctly and displayed in a safe manner
APPLY NOW!!!
- Min.2 year of working experience in a related field
- Have good personal hygiene practices
- Must have food hygiene certificate
- Maintain quality, excellent service & cleanliness at all times
- Comfortable to work during weekend and public holiday
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