Job Description

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (Band 1)
• Working Location: Kuala Lumpur
• Working Hours: 5 days (Monday to Friday, 9AM – 6PM)
• Salary Package: Basic Salary up to MYR3,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide basic technical support for hardware, software, and network-related issues, responding to user requests via phone, email, or ticketing systems
• Escalate unresolved issues to higher-level support teams when necessary.
• Diagnose and resolve common hardware and software issues, including operating system problems, application errors, and connectivity issues.
• Perform basic repairs and upgrades to desktop systems as needed.
• Install, configure, and update software applications on user machines as required
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma in Computer Science or a related field, or any equivalent qualifications
• At least a year of IT experience or an appropriate equivalent.
• Familiarity with desktop and laptop hardware components, troubleshooting, and repair is an advantage
• Wide-ranging IT knowledge, particularly in networks, servers, audio/visual tech, smart devices, and telecommunications.
• Preferably experienced with Windows 7 to Windows 10, Microsoft Active Directory and GPOs, MS Office 365, PC hardware, enterprise anti-virus solutions, or Helpdesk ticketing systems.

*If you face technical issues when submitting your resume, please email your resume to job@anradus.com.sg. Please indicate #70329 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.